Ciphertext to plaintext is hard.
================================UX makes complex technologies easy and intuitive to use. Only when technical concepts are explained well, made sense of, and clearly visualized, can people reliably interact with these technologies.
Plaintext Design meets you where you are. Be it right before a release or at the very beginning of your UX attempts, we can be that extra pair of hands that you need.
Our services include
UX Research
Qualitative research and discovery of user needs.- User interviews
- Shadowing
- Focus groups
- User stories
- Systems mapping
- Quantitative validation
UX Design
UX/UI design based on research or review.- Interface + interaction design
- Ideation and redefining
- Prototyping
- User testing and feedback collection
- Service design blueprints
- Information architecture
Brand and Communications
Visual and communication design that supports usable security.
- Communications strategy
- Brand and visual design
- Voice and tone
- UX writing
- Mental models
- Campaigns
- Market research
Coaching
Regular or one-off coaching based on a topic with one of our coaches.- Usable security best practices
- Product strategy
- UX methodology and process
- Open source product management
- Feedback gathering and triaging
Review
Review and audit of existing UX and brand according to a framework.- Heuristic review (Nielsen/Norman)
- Accessibility review (WCAG-EM)
Team
Evelyn Winter, UX Lead
Alana Taylor, Communications Lead
Send us an email
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